View your order status
Sign in with the email used at checkout to view your order history and available delivery details.
Already shipped? Your shipping confirmation email contains the carrier's secure tracking link.
Shipping & delivery
Track your order
See the latest delivery updates for your craft kit and find help if your tracking link is missing.
Check your shipping email
Once your package leaves our studio, we send a shipping confirmation to the email used at checkout. Open that email and select Track package.
Carrier updates may take up to 24–48 hours to appear after your shipping confirmation arrives.
From our studio to your door
A little care goes into every stage of your order.
Order confirmed
We receive your order and begin preparing the selected kit.
Carefully packed
Your components are checked, organized, and packed for the journey.
On its way
We email your carrier tracking link as soon as the package ships.
We're here to help
Can't find your tracking link?
Send us your order details and our team will check the latest available update.
Why isn't my tracking updating?
Carriers may need 24–48 hours after collection to display the first scan.
Where can I find my order number?
Your order confirmation email shows a number beginning with #.
My package says delivered, but I can't find it
Check entrances, safe places, household members, and neighbors first. If it is still missing, send us the form with your order details.
Request an order update
Please use the same email address that was entered at checkout.